Totalbiz
Built for businesses under 20 people, Totalbiz pairs standard NBN business fibre speeds with Australian-based support and Superloop's SpeedBlast technology, which delivers a free speed boost up to 1Gbps on selected days each month.
Superloop Internet
The Connection Underneath Everything Else We Build
A perfectly designed wireless network or a fully redundant firewall is only as good as the internet connection feeding it. As a Superloop partner, we supply, provision, and manage business-grade fibre and connectivity as part of the same network we're already designing, deploying, and supporting for you — not as a separate bill from a separate provider you have to chase yourself.
Nobody wants to be the reseller-of-a-reseller when a circuit drops. We manage it, so you don't have to.
When an internet connection drops, most businesses end up stuck between their ISP, their network vendor, and whoever installed the hardware — each pointing at the other while the site stays offline. As a Superloop partner, we sit across all three: we spec the connection, we build the network it plugs into, and we're the ones on the phone with Superloop when something needs escalating. One relationship, one point of accountability.
We match connection speed and plan type to what the site actually needs — a two-person branch office and a fifty-person distribution hub have very different requirements, even if the sales sheet makes every tier look tempting. That means asking about real usage patterns, growth plans, and what's actually running over the connection, not just recommending the fastest number available. It's the difference between paying for headroom you'll use and headroom that just pads the bill.
New fibre builds and existing fibre upgrades run on very different timelines, and we manage that process end to end rather than leaving you to track appointment windows and installer visits yourself. That includes liaising directly with Superloop on scheduling, chasing delays before they become your problem, and making sure the site is actually ready — power, pathways, access — before an installer turns up. One less thing competing for your attention during a rollout.
A new internet connection is only useful once it's actually plugged into something, so we connect Superloop circuits directly into the switching, wireless, and security infrastructure we're already deploying, rather than leaving it as a separate feed someone has to manually route traffic through. That means firewall rules, routing, and failover are configured as part of the same project, not bolted on afterwards. The result reads as one network end to end, not an internet service sitting awkwardly next to it.
For businesses running more than a single site or handling sensitive data over the connection, we pair Superloop's connectivity with SD-WAN for intelligent traffic routing and SASE for security policy enforced at the network edge. That's particularly relevant for retail groups and multi-branch businesses, where a single bad connection at one site shouldn't take down operations, and where security policy needs to be consistent everywhere, not just at head office. We configure and manage both as part of the same relationship, not as an add-on from a different vendor.
Distributed businesses — retail chains, branch networks, multi-office operations — get one point of management across every location instead of a separate account and a separate support relationship per site. Connectivity, performance, and fault history roll up into a single view, so a pattern across multiple sites (a regional outage, a recurring fault at one location) gets spotted rather than treated as unrelated one-off tickets. It's the same "one partner" approach we take with the rest of your network, applied to the connection underneath it.
We hold the account relationship with Superloop directly, so when something goes wrong — an outage, a billing discrepancy, a plan that needs adjusting — it's us on the phone escalating it, not you sitting in a call centre queue explaining your setup from scratch to someone who's never seen it. That also means faults get context: we know what's plugged into that connection and what's actually affected, which tends to get issues resolved faster than a generic support ticket would.
Product Spotlight
SuperBiz
For businesses in the 20-50 employee range, Superbiz steps up to symmetrical upload and download speeds, dedicated local account management, and a five-minute support response guarantee (or a service credit if they miss it) — plus a free static IP and router included.
SD-WAN
Juniper SD-WAN, Layered on Superloop Connectivity — For businesses that need more than a fast connection, we pair Superloop's fibre with the same Juniper SD-WAN and Mist AI-driven security stack we deploy elsewhere in your network — giving you intelligent traffic routing and consistent security policy across every site, with Marvis flagging problems proactively rather than a black-box managed service you can't see inside.